This Service Campaign Bulletin explains to dealers the details of a customer satisfaction service campaign...

Bulletin number

SC-75

Component

Air bags

Summary

This Service Campaign Bulletin explains to dealers the details of a customer satisfaction service campaign to reprogram the Airbag Control Unit (ACU) on affected vehicles. The ACU software could allow an unintended deployment of the side curtain airbags under certain driving conditions. These driving conditions typically include vehicle operation on unpaved roads or off-road areas where one side of the vehicle is higher than the other. Attached to the bulletin is a copy of the letter that was sent to known owners of affected vehicles explaining the customer satisfaction service campaign.

Owners of these vehicles have filed 6 complaints in the airbags category.