Left Hand Engine Mounting Insulator Voluntary Service Campaign Campaign Summary Nissan is conducting a...

Bulletin number

PC601 2016-18

Component

Engine

Summary

Left Hand Engine Mounting Insulator Voluntary Service Campaign Campaign Summary Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the left hand (LH) engine-mounting insulator. On some of the affected vehicles, the LH engine-mounting insulator may have been manufactured out of specification, and could break. To help prevent this from occurring, Nissan will inspect the LH engine-mounting insulator and replace it if needed at no cost to the customer for parts and labor. What Dealers Should Do 1. Verify if vehicles are affected by this Voluntary Service Campaign or DBS National Service History ? Open Campaign I.D. PC601. 2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 3. Dealers should use NTB18-002 to inspect and, if necessary, remedy any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

Owners of these vehicles have filed 194 complaints in the engine category.