After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead...
Mazda technical service bulletin 09-002-18-3410 for 2017-2018 Mazda CX-5, 2014-2018 Mazda MAZDA6 and 2016-2018 Mazda CX-9 and others.
- Bulletin number
- 09-002-18-3410
- Component
- Electrical system: instrument cluster/panel
- Summary
- After the installation of a new instrument cluster, the message "Fctry" or "Factory" is displayed instead ofthe odometer. This concern may also occur when a room fuse is installed in a new vehicle.Some new instrument clusters are in the factory mode setting. Factory mode cancellation is required.NOTE: The concern is applicable to Calsonic Kansei instrument clusters. Not all trim levels are affected.CX-3 shown:Vehicles having this concern should have their vehicle repaired using the following procedure.
Owners of these vehicles have filed 207 complaints in the electrical category.
Vehicles covered
- Mazda CX-5 2017-2018 20172018
- Mazda MAZDA6 2014-2018 20142015201620172018
- Mazda CX-9 2016-2018 201620172018
- Mazda CX-3 2016-2018 201620172018
- Mazda MAZDA2 2016-2018 201620172018
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