March 26, 2018 Service bulletin

Some customers may complain that the driver's seat does not automatically move to the programmed position...

Mazda technical service bulletin 09-016-18-3428 for 2017-2018 Mazda CX-5.

Bulletin number: 09-016-18-3428
Component: Seats: front assembly: power adjust
Summary: Some customers may complain that the driver's seat does not automatically move to the programmed position when unlocking the driver's door with the remote transmitter unlock button (1), unless the button is pressed repeatedly (more than two times). NOTE: The symptom occurs when the instrument cluster is in sleep mode. Sleep mode occurs when ten (10) minutes or more have passed after the doors are locked with the remote transmitter or request switch.

Owners of these vehicles have filed 4 complaints in the seats category.

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