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March 27, 2018 Service bulletin

Customers report the ECO Stop/Start is not working

Land Rover technical service bulletin SSM73823 for 2013-2018 Land Rover Range Rover, 2014-2018 Land Rover Range Rover Sport and 2016-2018 Land Rover Discovery and others.

Bulletin number
SSM73823
Component
Electrical system: 12v/24v/48v battery
Summary
Customers report the ECO Stop/Start is not working. Retailers are testing the primary battery using the Midtronics EXP-1080 tester which is reporting the battery is serviceable. The vehicle then returns with the same Customer concern of ECO Stop/Start inoperative. If a Midtronics GRX-3080 is used, the primary battery fails the test. Replacement of the primary battery resolves the concern.

Owners of these vehicles have filed 189 complaints in the electrical category.

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