Customer Satisfaction

Bulletin number

17409 (Bulletin

Component

Wheels: lugs/nuts/bolts/studs

Summary

17409 - Customer Satisfaction. Certain vehicles, that have had an engine replacement may have the wrong torque applied to front cradle-to-body bolts (M14) and front cradle stabilizer brackets-to-body bolts (M10). The Engine Replacement Service Procedure in the vehicle Service Information instructs technicians to use improper torque values when reattaching the cradle. Dealers will replace bolts (M14 and M10), verify cradle alignment and apply the correct torque to attaching bolts.

Owners of these vehicles have filed 7 complaints in the wheels category.