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June 29, 2013 Service bulletin

RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio

Jeep technical service bulletin 08-049-13 for 2014 Jeep Grand Cherokee and 2013 Ram 1500.

Bulletin number
08-049-13
Component
Electrical system
Summary
RA3 And RA4 Radio Enhancements This bulletin involves upgrading the software on the RA3 or RA4 Radio. A customer may experience, one or more of the following conditions. ? Radio reset, screen lockup, blank screen or sluggish system response time. ? Loss of vehicle position on NAV map. ? Compass indicator turns off. ? Erratic changes to vehicle icon on NAV map. ? Touch screen shut down message. ? Radio surround sound will not stay ON. ? Driver memory feature causes Sirius XM failure. ? Loss of radio presets. ? Battery drain - due to radio remains on. ? Uconnect apps don't load. ? AM/FM popping noises and/or static. ? Backup camera display is blank.

Owners of these vehicles have filed 713 complaints in the electrical category.

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