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February 25, 2014 Service bulletin

Flash: Radio May Be Muted Caused By The Amplifier Not Communicating

Jeep technical service bulletin 08-020-14 for 2014 Jeep Grand Cherokee, 2014 Dodge Durango and 2013-2014 Ram 1500 and others.

Bulletin number
08-020-14
Component
Equipment: electrical: radio/tape deck/cd etc.
Summary
Flash: Radio May Be Muted Caused By The Amplifier Not Communicating This bulletin involves updating the Amplifier?s software. The customer may indicate that there is no audio and/or radio is muted. This condition may be caused by the amplifier not communicating on the bus. On further inspection U0186-00 Lost communication with the audio amplifier may be found.

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