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December 27, 2017 Service bulletin

As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to...

Subaru technical service bulletin 12-197-16R for 2005-2009 Subaru Outback and 2005-2009 Subaru Legacy.

Bulletin number
12-197-16R
Component
Electrical system: instrument cluster/panel
Summary
As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Limited Warranty coverage of the instrument panel (IP) or dashboard assembly on the applicable vehicles listed above to 10 years/regardless of miles from the original warranty start date. This warranty extension will cover a ONE-TIME replacement of the IP if it melts or becomes sticky to the touch as a result of exposure to heat and/or humidity conditions. This extension will NOT cover IPs with damage resulting from outside influence such as abuse, vandalism or application of harsh chemicals such as acids, bases, or petroleum products.

Owners of these vehicles have filed 207 complaints in the electrical category.

Vehicles covered

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