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April 8, 2014 Service bulletin

Transmission Shift Enhancements

Jeep technical service bulletin 21-012-14 for 2014 Jeep Grand Cherokee, 2014 Dodge Durango and 2013-2014 Ram 1500 and others.

Bulletin number
21-012-14
Component
Power train
Summary
Transmission Shift Enhancements - Adaptation Drive Learn Procedure This bulletin involves performing a subjective shift quality rating when customers experience poor shift quality and if necessary, performing the transmission adaptation learn procedure. In addition, this bulletin involves performing transmission adaptation learn procedure when the transmission is repaired/replaced and/or the valve body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.

Owners of these vehicles have filed 977 complaints in the transmission category.

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