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August 9, 2014 Service bulletin

Sunroof Opens But Will Not Close And/Or Cycles Back To Open And/Or Sunroof Glass Scratched

Chrysler technical service bulletin 23-020-14 for 2012-2013 Chrysler Town and Country and 2012-2013 Dodge Caravan.

Bulletin number
23-020-14
Component
Visibility: sun/moon roof assembly
Summary
Sunroof Opens But Will Not Close And/Or Cycles Back To Open And/Or Sunroof Glass Scratched This bulletin involves inspecting sunroof glass clearance and if necessary, modifying the sunroof reinforcement to allow adequate clearance for sunroof glass travel. The customer may experience the sunroof opens but will not close and/or cycles back to open and/or the outer surface of the sunroof glass is scratched.

Owners of these vehicles have filed 52 complaints in the visibility category.

Vehicles covered

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