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November 8, 2014 Service bulletin

Flash: Drivetrain Control Module (DTCM), Driveline Bump Sensation During Low Speed Transmission Downshifts

Jeep technical service bulletin 21-036-14 for 2014 Jeep Grand Cherokee.

Bulletin number
21-036-14
Component
Electrical system
Summary
Flash: Drivetrain Control Module (DTCM), Driveline Bump Sensation During Low Speed Transmission Downshifts This bulletin involves selectively erasing and reprogramming the Drivetrain Control Module (DTCM). A small number of customers may experience a driveline bump sensation during low speed transmission downshifts. This condition typically occurs in speeds less than 15 mph (24 kph) during a 2-1 downshift.

Owners of these vehicles have filed 486 complaints in the electrical category.

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