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October 15, 2014 Service bulletin

Clunk And/Or Bump Felt Through The Steering Wheel Under Moderate Braking And/Or Driving Over Rough Roads

Jeep technical service bulletin 19-003-14 for 2011-2012 Jeep Grand Cherokee and 2011-2012 Dodge Durango.

Bulletin number
19-003-14
Component
Steering
Summary
Clunk And/Or Bump Felt Through The Steering Wheel Under Moderate Braking And/Or Driving Over Rough Roads This bulletin involves road testing and if necessary replacing the intermediate shaft. Clunk and/or bump felt through the steering wheel under moderate braking or driving over rough roads. This can be caused by spline stick/slip from the intermediate shaft.

Owners of these vehicles have filed 255 complaints in the steering category.

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