March 15, 2017 Service bulletin

Rear Shock Absorber

Jeep technical service bulletin 9003695 for 2017 Jeep Grand Cherokee.

Bulletin number: 9003695
Component: Suspension
Summary: Rear Shock Absorber Customer complains of noise; this may be due to contact between shock body and the dirt shield. Please check dirt shield, if it is creating a rub mark remove but do not disassemble. Please call Robert Beckwith cell (248)-727-3689. If you don?t receive a response within 15 minutes, please continue with normal repair procedure.

Owners of these vehicles have filed 8 complaints in the suspension category.

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