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August 10, 2016 Service bulletin

Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent...

Chrysler technical service bulletin 68030378A for 2016-2017 Chrysler Town and Country and 2016-2017 Dodge Caravan.

Bulletin number
68030378A
Component
Latches/locks/linkages: doors: latch
Summary
Latch Sliding Door For RT ONLY: Sliding Door Latch Prior to replacing these parts for an intermittent issue or complaint of the Sliding Door does not power open or close, please inspect the Sliding Door Actuator Module and latch for fretting and oxidation corrosion at connections prior to replacing any parts.~ If concerns are found with the Module, then replace the Sliding Door Actuator Module. Otherwise replace the Sliding Door Latch. Refer to STAR parts for specific Sliding Door Actuator Module or Sliding Door Latch part number.~

Owners of these vehicles have filed 16 complaints in the locks category.

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