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July 1, 2014 Service bulletin

Rear Shock Absorber Low Speed Rattle Chuckle Noise

Jeep technical service bulletin 17-002-14 for 2011-2014 Jeep Grand Cherokee and 2014 Dodge Durango.

Bulletin number
17-002-14
Component
Suspension: rear: shock absorber
Summary
Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. The noise is more prevalent at higher shock temperatures.

Owners of these vehicles have filed 135 complaints in the suspension category.

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