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July 22, 2014 Service bulletin

Flash: HVAC System Intermittently Blows Cold Regardless of Setting

Chrysler technical service bulletin 24-004-14 REV. A for 2011-2014 Chrysler Town and Country, 2011-2014 Dodge Caravan and 2013-2014 Ram C/V Tradesman.

Bulletin number
24-004-14 REV. A
Component
Electrical system
Summary
Flash: HVAC System Intermittently Blows Cold Regardless of Setting This bulletin involves selectively erasing and reprogramming the HVAC Module with new software. Customers may experience the following condition: HVAC system intermittently blows cold regardless of blend door/temperature setting.Updating the HVAC software will correct this condition.This SB includes improved software over what was originally released with SB 24-004-14.

Owners of these vehicles have filed 1,650 complaints in the electrical category.

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