On some Model S and Model X vehicles with charge port part number 1026041-00-M or 1026041-00-N, the charge...

Bulletin number

SB-18-44-002

Component

Electrical system

Summary

On some Model S and Model X vehicles with charge port part number 1026041-00-M or 1026041-00-N, the charge port insertion guide might prevent the charge port latch from fully engaging. If the charge port latch is not fully engaged, the charge port light is amber or orange, and maximum AC charge current is not allowed. Using a Supercharger is not allowed if the charge port latch is not fully engaged.

Owners of these vehicles have filed 186 complaints in the electrical category.