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March 9, 2018 Service bulletin

On some Model 3 vehicles, customers might state that the vehicle ride is too harsh

Tesla technical service bulletin SB-18-31-004 for 2017 Tesla Model 3.

Bulletin number
SB-18-31-004
Component
Suspension
Summary
On some Model 3 vehicles, customers might state that the vehicle ride is too harsh. The ride tuning of early spring and damper assemblies is subjectively more firm than the ride tuning of updated assemblies.

Owners of these vehicles have filed 2 complaints in the suspension category.

Vehicles covered

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