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July 10, 2018 Service bulletin

Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt...

Mazda technical service bulletin 05-003-18-3460a for 2017-2018 Mazda MAZDA3, 2017 Mazda MAZDA6 and 2018 Mazda CX-3.

Bulletin number
05-003-18-3460a
Component
Power train: manual transmission
Summary
Some customers who drive at elevations higher than 3,300 ft (1,000 m) may complain of a shift shock felt when shifting into 3rd, 5th and/or Reverse with no AT related DTCs stored. The symptom can be temporarily repaired using the AT initial learning procedure, but may recur after multiple driving cycles. Applicable situations: Shifting up: 2-3 or 4-5 Shifting down: 4-3 or 6-5 NOTE: Shifting from 2-3 or 4-3 is more likely to be felt due to the gear ratio. Shifting into Reverse: D-R, N-R or P-R Improper control logic of the TCM may cause improper learning of R-3-5 brake engaging speed when the vehicle is driven at high elevations. To correct this issue, the control logic of the TCM has been modified.

Owners of these vehicles have filed 11 complaints in the transmission category.

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