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March 4, 2015 Service bulletin

Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the...

Jeep technical service bulletin 21-015-15 for 2014-2015 Jeep Cherokee and 2015 Chrysler 200.

Bulletin number
21-015-15
Component
Power train
Summary
Flash: C1499-92-RDM Motor Position C1496-92-PTU Motor Position This bulletin involves updating the software in the Power Transfer Unit (PTU), Rear Driveline Module (RDM) and Drivetrain Control Module (DTCM). A customer with a (KL) vehicle may experience difficulty shifting out of 4 Wheel Low (4WL). A customer with a (UF) vehicle may experience All Wheel Drive (AWD) not operating correctly. On further inspection the Technician my find Diagnostic Trouble Codes (DTCs): ? C1499-92-RDM Motor Position - Performance or Incorrect Operation. ? C1496-92-PTU Motor Position - Performance or Incorrect Operation.

Owners of these vehicles have filed 3,174 complaints in the transmission category.

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