This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display...
Subaru technical service bulletin 15-228-18 for 2018-2019 Subaru Outback, 2018-2019 Subaru Legacy and 2017-2018 Subaru Impreza and others.
- Bulletin number
- 15-228-18
- Component
- Electrical system
- Summary
- This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Owners of these vehicles have filed 946 complaints in the electrical category.
Vehicles covered
- Subaru Outback 2018-2019 20182019
- Subaru Legacy 2018-2019 20182019
- Subaru Impreza 2017-2018 20172018
- Subaru Crosstrek 2018 2018
- Subaru Ascent 2019 2019
- Subaru WRX 2019 2019
- Subaru BRZ 2018-2019 20182019
- Subaru WRX STI 2019 2019
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