Dealer communication - recent kia media reports
Kia technical service bulletin DC_20180828 for 2011-2014 Kia Sorento and 2011-2014 Kia Optima.
- Bulletin number
- DC_20180828
- Component
- Equipment
- Summary
- DEALER COMMUNICATION - RECENT KIA MEDIA REPORTS - Dear Kia Retailer, You and your customers may have seen recent media reports regarding thermal incidents in Kia vehicles or the federal safety agency?s announcement of the opening of a Defect Petition for fire cases involving the 2011-14 Sorentos and Optimas, and I want to update you on KMA?s response to this issue. All automobiles contain combustible materials and a vehicle fire may be a result of any number of complex factors which must be carefully evaluated by trained technicians to, if possible, determine its cause and, ultimately, determine if a defect trend exists. At Kia, customer safety is paramount and although both KMA and the federal safety agency have independently concluded that no defect trends exist, KMA has significantly increased its committed resources to ensure that all thermal incidents are fully evaluated.
Vehicles covered
- Kia Sorento 2011-2014 2011201220132014
- Kia Optima 2011-2014 2011201220132014
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