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November 17, 2017 Service bulletin

Volvo cars service and parts business

Volvo technical service bulletin TJ23844 for 2011 Volvo S80, 2018 Volvo XC60 and 2011 Volvo XC70.

Bulletin number
TJ23844
Component
Suspension
Summary
VOLVO CARS SERVICE AND PARTS BUSINESS Technical Journal TITLE : Knocking noise from rear suspension , loose spring aid in upper spring seat REF NO : ISSUING DEPARTMENT : CAR MARKET : United States and Canada TJ 23844 Technical Service PARTNER : ISSUE DATE : 3 US 7510 Volvo Cars North America YEAR MONTH DAY 2015 08 13 FUNC GROUP : FUNC DESC : 6525 Bushing Page 1 of 4 Attachment File Name File Size TJ 23844 - 1 . jpg 0.1374 MB TJ 23844 - 2 . jpg 0.0852 MB Vehicle Type Eng Struc Week Type Eng Sales Body Gear Steer Model Year Plant Chassis range Desc Range 124 2011 - 2011 21 0141634 - 0142193 201041 - 201043 134 2011 - 2011 22 0014395 - 0018052 201041 - 201044 136 2011 - 2011 21 0102815 - 0103480 201041 - 201043 137 2016 - 9999 0000010 - 9999952 201524 - 999952 156 2011 - 2011 22 0167088 - 0172396 201041 - 201044 157 2015 - 9999 0000022 - 9999952 201450 - 999952 CSC Customer Symptom Codes Code Description E7 Suspension / Unusual noise WZ Suspension / Clicking / clonking noise 8J Shock absorption / Unusual noise ? Right first time in Time ? Produced in the USA and available as an electronic document . Hard copy documents are printed in USA on recycled paper containing a minimum of 50 % wastepaper and 10 % post - consumer waste . © 2015 VOLVO CARS OF NORTH AMERICA , LLC Technical Journal 23844 VST Operation Number VST Operation Number Description 98280 - 2 Spring aid adjust acc . to TJ 23844 ( 1 side ) , 1 JV DTC Diagnostic Trouble Codes Rows beginning with are modified Note ! If using a printed copy of this Technical Journal , first check for the latest online version . Text DESCRIPTION : There may be a knocking noise from the rear spring aid ( bump stop rubber ) if the spring aid is loose in the upper spring seat installation . Vehicle Report : Yes , please submit a Vehicle Report of all cases with suspension noise rear . Use concern area ? Vehicle Report ? and sub concern area ? Support not needed ? , use function group 6525 . Service : Verify the sympto

Owners of these vehicles have filed 2 complaints in the suspension category.

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