September 1, 2014 Service bulletin

"MINI ""AMP-up"" Motorer Care Fleet Increases

MINI technical service bulletin M011214 for 2014-2015 MINI Cooper, 2014-2015 MINI Cooper S and 2015 MINI John Cooper Works.

Bulletin number: M011214
Component: Equipment
Summary: "MINI ""AMP-up"" Motorer Care Fleet Increases. MINI USA, a division of BMW of North America, LLC (""MIN USA""), is pleased to introduce the Aftersales Mobility Program (AMP) Motorer Care Fleet Increase. The ""AMP-up"" program is designed to support (on a temporary basis) your alternate transportation needs, even in challenging times. When a significant ""service initiative"" (Recall, Service Action or other program) is identified by MINI USA, and this ""AMP-up"" bulletin is referenced under the ""Alternate Transportation"" heading, it will allow you to temporarily ""AMP-up"" your fleet so you can focus on the important things, like Motorer care. We anticipate an increased AMP car demand, in volume and duration, in association with a release of a service initiative. Your Area Manager (AM) has a procedure to assist you in calculating and determining if a temporary fleet increase is needed at your dealer. This option is not available if your dealer already has an approved and active temporary fleet increase in place. Example communication within a service initiative or critical Motorer care notifications: Please refer to AMP Bulletin M01 12 14 for process details. In the communication example above, the following would be required: All requests must be submitted no later than the Submission Period specified above. An additional number of vehicles may be added to your existing fleet immediately upon approval and fully utilized for the duration of the pre-determined Increase Period. Your fleet must be restored to pre-Motorer Care approved limits by the Fleet level Restoration Deadline date, without exception."

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