Front Passenger Seatback Voluntary Service Campaign Campaign Summary Nissan is conducting a Voluntary...

Bulletin number

PC657 2018 Altim

Component

Seats

Summary

Front Passenger Seatback Voluntary Service Campaign Campaign Summary Nissan is conducting a Voluntary Service Campaign to replace the seat back assembly on specific 2018 Nissan Altima (L33) vehicles. Due to a manufacturing issue, which has since been corrected, an outboard headrest tube was not fully welded to the right front seat back frame during headrest assembly. As a result, customers may experience a rattle (noise) concern. What Dealers Should Do 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or National Service History ? Open Campaign I.D. PC657. - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information 2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory prior to sale to ensure customer satisfaction. 3. Dealers should use NTB18-067 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

Owners of these vehicles have filed 3 complaints in the seats category.