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July 17, 2015 Service bulletin

Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1; Radio inoperative, no power, display no power or...

Fca technical service bulletin 68234120 for 2006-2015 Fca All Models.

Bulletin number
68234120
Component
Equipment
Summary
Panasonic 8.4" CTP/FCTP Radio, Update Failure Issue 1; Radio inoperative, no power, display no power or screen is blank.~ Blank Screen with Audio: The ICS is a separate module from the radio. If attempting to replace the display (ICS), do not order a radio part number. Instead, order p/n Z5064993A$ for an exchange or 05064993A$ for a new part replacement.~ Issue 2.; During a Travel Link software update.....The radio locks up and displays "Software Missing" with a green screen. Please contact Nabil Issa at cell (248) 941- 8720 or Reggie Philip at cell (678) 330-0255. IMPORTANT - Do not clear codes, perform a battery reset, or remove the radio before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

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