Engine Coolant Voluntary Service Campaign Campaign Summary INFINITI is conducting a Voluntary Service...

Bulletin number

PC653

Component

Engine and engine cooling

Summary

Engine Coolant Voluntary Service Campaign Campaign Summary INFINITI is conducting a Voluntary Service Campaign to drain and refill the radiator on specific 2017 INFINITI QX60 (L50) and QX60 Hybrid (L50H) vehicles. Due to an issue at the plant that has since been corrected, the radiator glycol/water coolant concentration mix ratio may be out of specification. Clients may notice poor heating performance as a result. What Retailers Should Do 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History ? Open Campaign I.D. PC653. 2. Retailers are requested to repair any affected vehicles in retailer new or pre-owned inventory to ensure client satisfaction. 3. Retailers should use ITB18-033 to correct any vehicles subject to this campaign. 4. Once repaired, retailers should submit the claim, using the claims coding provided, and release the vehicle.

Owners of these vehicles have filed 20 complaints in the engine category.