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November 30, 2018 Service bulletin

On some Model X vehicles, water might enter the door latches or cinching actuators on the rear doors,...

Tesla technical service bulletin SB-18-11-004 R2 for 2016-2018 Tesla Model X.

Bulletin number
SB-18-11-004 R2
Component
Latches/locks/linkages
Summary
On some Model X vehicles, water might enter the door latches or cinching actuators on the rear doors, which can damage certain components integral to automated door latching operation. If a component fails, manual door latching operation is not affected. Certain components have been redesigned to allow water to drain better and protect them from water damage.

Owners of these vehicles have filed 10 complaints in the locks category.

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