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November 9, 2018 Service bulletin

Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking...

Mazda technical service bulletin 01-022-18-3528a for 2017-2018 Mazda CX-5 and 2018-2019 Mazda MAZDA6.

Bulletin number
01-022-18-3528a
Component
Equipment
Summary
Some vehicles may exhibit an excessive body vibration/unusual noise when idling or driving after parking inextremely cold temperatures (-25°C/-13°F). NOTE: This excessive vibration does not occur if the engine mount rubber No.1 is over -25°C/-13°F. This may be caused by the No. 1 engine mount rubber hardening under extremely cold temperatures due to inappropriate characteristic of the engine mount rubber. To eliminate this concern, the material of the No.1 engine mount rubber has been changed to increase the damping force under extremely cold temperatures.

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