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November 1, 2018 Service bulletin

Some customers may notice the floor under cover No. 2 falling off at the bolt (1) location after driving...

Mazda technical service bulletin 09-039-18-3520 for 2017-2018 Mazda CX-5.

Bulletin number
09-039-18-3520
Component
Structure: frame and members: underbody shields
Summary
Some customers may notice the floor under cover No. 2 falling off at the bolt (1) location after driving through snow and/or ice. This may be caused by snow and/or ice accumulation under cover No. 2. This concern is caused because the bolt hole is too large for the bolt to hold the under cover when snow and/or ice accumulates under the body. To eliminate this concern, the bolt hole diameter has been reduced.

Owners of these vehicles have filed 24 complaints in the body category.

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