"Dealer message

Bulletin number

AHL12192018901

Component

Structure

Summary

"Dealer message - On December 2, 2015, Honda issued Service Bulletin 15-046 "Vibration While Driving and/or Stopped in Gear." This Service Bulletin and the product enhancements provided therein were intended to address complaints by some 2015 CR-V customers that they were experiencing unpleasant vibration. In December 2015, several class action lawsuits were filed relating to the vibration issue. Among other things, the plaintiffs alleged that when they complained about unpleasant vibration, some dealers indicated that the vibration did not exist, was an unknown issue or could not be addressed. These allegations were disputed throughout the litigation."

Owners of these vehicles have filed 35 complaints in the body category.