2017-2018

Bulletin number

NPSB18-443 AEB U

Component

Forward collision avoidance: automatic emergency braking

Summary

2017-2018 Rogue and Rogue Sport Automatic Emergency Braking (AEB) Update Notification Letter Nissan is conducting an important Customer Service Initiative to increase awareness of an available update for the Automatic Emergency Braking (AEB) system on certain Model Year 2017-18 Rogue (T32), Rogue Sport (J11), and Rogue Hybrid (T32) vehicles. In rare instances and unique roadway environments such as certain types of railroad crossings and metal overpasses, the AEB system in some vehicles may activate braking when not needed. The driver can always override the AEB system by pressing the accelerator. To help enhance system performance for the customers that have experienced this issue, Nissan developed a special AEB system update that is available to owners at no cost for parts and labor during the duration of the Basic Coverage under their New Vehicle Limited Warranty (3 years/36,000 miles, whichever comes first). THIS CUSTOMER SERVICE INITIATIVE IS IMPLEMENTED TO MAKE CUSTOMERS AWARE OF AN AVAILABLE UPDATE. THIS INITIATIVE IS NOT A WARRANTY, AN EXTENSION OF THE NEW VEHICLE LIMITED WARRANTY, OR AN IMPLIED OR GENERAL WARRANTY, AND IS NOT CONNECTED TO ANY SALE OF THE VEHICLE.

Owners of these vehicles have filed 294 complaints in the driver assistance category.