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September 13, 2013 Service bulletin

Technical Bulletin (Update Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns):...

Volkswagen technical service bulletin V911319 2023500 for 2010 Volkswagen Jetta, 2010 Volkswagen Passat and 2010 Volkswagen Tiguan and others.

Bulletin number
V911319 2023500
Component
Electrical system
Summary
Technical Bulletin (Update Programming Radio, RCD 510 (Premium 8) for Various Functionality Concerns): This document informs that the following software symptoms may occur: ? Loss of presets ? Loss of speed dependent volume settings ? ?Gong? displayed on radio when using satellite radio ? Sporadic loss of sound in AM mode ? After selecting ?Channels? on screen 1 and scrolling on screen 2, the unit will sometimes go back to screen 1 The production solution to this issue is Software 0043 released MY 2011. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

Owners of these vehicles have filed 336 complaints in the electrical category.

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