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April 3, 2019 Service bulletin

Owner letter

Kia technical service bulletin PI1803_OWN#2_SOR for 2012-2014 Kia Sorento.

Bulletin number
PI1803_OWN#2_SOR
Component
Electrical system: software
Summary
OWNER LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting an important Product Improvement Campaign to perform a software update on 2012-2014 MY Sorento vehicles equipped with 2.4L Gasoline Direct Injection ("€œGDI"€) engines to protect the engine from excessive connecting rod bearing damage. The update will be done free of charge and will only involve the addition of newly developed computer software for the Engine Control Unit ("ECU").

Owners of these vehicles have filed 397 complaints in the electrical category.

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