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April 4, 2019 Service bulletin

Intelligent key does not work after battery replacement service information

Nissan technical service bulletin NTB19-029 for 2019 Nissan Altima, 2019 Nissan Rogue and 2019 Nissan Pathfinder and others.

Bulletin number
NTB19-029
Component
Electrical system
Summary
INTELLIGENT KEY DOES NOT WORK AFTER BATTERY REPLACEMENT SERVICE INFORMATION If the Intelligent Key of an APPLIED VEHICLE does not work after replacing the battery, inspect the positive (+) terminals. If the battery side of the Intelligent Key is held by pinching down on the terminals while removing the battery, it is possible to bend the terminals down far enough that they will not touch the contacts on the other half of the Intelligent Key. If the terminals are found to be bent down, pry them back up so that they will come in contact with the other half of the Intelligent Key?s contacts. - Refer to the photos on the following pages.

Owners of these vehicles have filed 183 complaints in the electrical category.

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