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May 23, 2019 Service bulletin

Some customers may notice the heated steering wheel shuts off by itself after approx

Mazda technical service bulletin 06-003-19-3588 for 2017-2018 Mazda CX-5.

Bulletin number
06-003-19-3588
Component
Steering: steering wheel/handle bar
Summary
Some customers may notice the heated steering wheel shuts off by itself after approx. 5 - 7 minutes after turning it on. The heated steering wheel is designed to stay on for 30 minutes before shutting off by itself. This may be due because the temperature around the thermostat is greatly increased due to the incorrect positioning of the steering wheel heating element. This results in the electrical supply to the heater being prematurely shut off. To eliminate this concern, the position of the steering wheel heating element has been changed and aluminum tape has been applied to it.

Owners of these vehicles have filed 3 complaints in the steering category.

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