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May 23, 2019 Service bulletin

Clock failure after a battery disconnect

Mazda technical service bulletin SA-021-19 for 2007-2015 Mazda CX-9 and 2007-2012 Mazda CX-7.

Bulletin number
SA-021-19
Component
Electrical system
Summary
Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. This service alert will be revised when a countermeasure repair is available.

Owners of these vehicles have filed 107 complaints in the electrical category.

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