Pitstop: dealer internet firewall settings causing VIN writing issue in stinger (ck)

Bulletin number

PS596

Component

Electrical system

Summary

PITSTOP: DEALER INTERNET FIREWALL SETTINGS CAUSING VIN WRITING ISSUE IN STINGER (CK) - This Pitstop provides information regarding a concern identified while performing ECU replacement on certain 2018MY Stinger (CK) 2.0T vehicles, as outlined in publication SA352. Access to control modules and subsequent VIN writing in Stinger (CK) is required. If the KDS tablet is unable to verify and authenticate while connected online, it can cause a VIN writing or communication issue to ECU. The KDS tablet may display a message such as, “VIN Writing Impossible” or “Communication Error” when the issue occurs.

Owners of these vehicles have filed 11 complaints in the electrical category.