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May 1, 2019 Service bulletin

Missing drive control menu if the instrument panel cluster (IPC) is replaced using the current service part

Lincoln technical service bulletin SSM 47960 for 2016 Lincoln MKX.

Bulletin number
SSM 47960
Component
Electrical system
Summary
Some 2016 MKX vehicles may exhibit a missing drive control menu if the instrument panel cluster (IPC) is replaced using the current service part. If a IPC replacement is not urgent, advise the customer that Engineering is aware of the issue and working on releasing a service IPC for the 2016 MKX with enabled drive control menu feature. Monitor OASIS for updates.

Owners of these vehicles have filed 27 complaints in the electrical category.

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