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May 10, 2019 Service bulletin

Tailgate Does Not Open Smoothly

Ram technical service bulletin 23-015-19 for 2019 Ram 2500 and 2019 Ram 3500.

Bulletin number
23-015-19
Component
Structure: body: tailgate
Summary
Tailgate Does Not Open Smoothly This bulletin involves inspecting and if necessary replacing the tailgate damper strut. Customer may comment that the tailgate does not have a smooth operation when opening, just before the tailgate is fully opened it has a sudden drop or makes popping noise.

Owners of these vehicles have filed 33 complaints in the body category.

Vehicles covered

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