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June 4, 2019 Service bulletin

Customer Satisfaction Program

GMC technical service bulletin N192211740 for 2018 GMC Terrain, 2018 Cadillac CTS and 2018 Cadillac Ats and others.

Bulletin number
N192211740
Component
Electrical system
Summary
Customer Satisfaction Program. Certain 2018 model year Cadillac ATS, CTS, XTS, and GMC Terrain vehicles may have a condition where they could lose infotainment audio or lose the warning ?chimes?. GMC branded vehicles could also display the Cadillac CUE logo at startup. Dealers will inspect, and if necessary, reprogram the vehicle with the correct radio software and calibration.

Owners of these vehicles have filed 42 complaints in the electrical category.

Vehicles covered

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