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September 10, 2019 Service bulletin

Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but...

Mazda technical service bulletin 07-004-19-3631 for 2016-2017 Mazda CX-9.

Bulletin number
07-004-19-3631
Component
Equipment
Summary
Some customers may complain that 1) the air conditioner is not cold enough or 2) the cabin is cold, but the fan speed stays on high and there is noise coming from the blower motor or 3) it is difficult to adjust the driver/passenger side ventilation grill so that the air flows directing to the driver’s/passenger’s face. The following may be the cause: 1) The A/C compressor ON/OFF control is not operating correctly, causing a problem with the air temperature control. 1) The air conditioner may not be cool enough due to inadequate amount of the refrigerant, due to leakage or overcharging. 2) The control of the amount of air blown is incorrect. 3) The adjustable range of the side ventilation grills is not appropriate.

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