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September 25, 2019 Service bulletin

Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair...

Mazda technical service bulletin SA-042-19 for 2019-2020 Mazda MAZDA3, 2020 Mazda CX-5 and 2020 Mazda CX-9 and others.

Bulletin number
SA-042-19
Component
Equipment
Summary
Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. NOTE: Before proceeding: Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS - Infotainment - MAZDA CONNECT Updates, Confirm that the customers device is updated to the latest software version. Apple Carplay/Android Auto FAQ, go to SA-001/19.

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