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November 6, 2019 Service bulletin

Some customers may have one or more of the following complaints:  Infotainment system reboots at times...

Mazda technical service bulletin SA-047-19 for 2019-2020 Mazda CX-5, 2019-2020 Mazda MAZDA6 and 2019-2020 Mazda CX-9 and others.

Bulletin number
SA-047-19
Component
Equipment
Summary
Some customers may have one or more of the following complaints:  Infotainment system reboots at times  SiriusXM function grayed out  SiriusXM stops playing  No sound from SiriusXM but other sources work  SiriusXM system recovers after ignition OFF-ON. Do not perform any repairs at this time. Mazda is aware of the concerns and is working on a repair. This service information will be updated when a repair is available. NOTE: An interim solution is available for the SiriusXM concerns.

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