2018 – 2019 ARMADA; HEADLAMP AIMING SERVICE INFORMATION When adjusting the headlamps on an Armada, make...

Bulletin number

NTB19-106

Component

Exterior lighting

Summary

2018 – 2019 ARMADA; HEADLAMP AIMING SERVICE INFORMATION When adjusting the headlamps on an Armada, make sure to follow the procedures in the Electronic Service Manual (ESM).  - Warranty claims for headlamp adjustment are subject to audit.  - Claims must have the measurements for dimension H, M, and N (shown in this bulletin) listed on the repair order and on the Technician Comments line of the claim.  - Claims submitted without these measurements may be denied. If a customer reports their headlamps are not aimed correctly:  - Follow the exact procedure in the ESM for headlamp adjustment.  - For the procedure to aim the headlamps refer to the ESM: DRIVER CONTROLS > EXTERIOR LIGHTING SYSTEM > LED HEADLAMP > PERIODIC MAINTENANCE > HEADLAMP AIMING ADJUSTMENT.  - Do not deviate from the adjustment procedure in the ESM.  - Refer to the Clarifications of the ESM Vertical Headlamp Adjustment Procedures in this bulletin.

Owners of these vehicles have filed 8 complaints in the lights category.