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October 1, 2015 Service bulletin

Telephone Functionality

Bentley technical service bulletin 2042104/1 for 2004-2015 Bentley Continental Flying Spur, 2004-2015 Bentley Continental and 2011-2015 Bentley Mulsanne.

Bulletin number
2042104/1
Component
Electrical system
Summary
Telephone Functionality Complaint - Minimum Standards Required For Analysis Of Concerns Customer statement / workshop findings: An improved feedback method is required should a complaint of telephone functionality / quality be reported. Technical background: A minimum standards document is required to capture an accurate description of customer telephone issues. Measure: The attached document should be completed and attached to the relevant DISS query, this will allow a full understanding of the customer complaint and the circumstances in which the complaint becomes apparent.

Owners of these vehicles have filed 3 complaints in the electrical category.

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