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January 9, 2020 Service bulletin

Voluntary service campaign (SC183) - dealer principal memo

Kia technical service bulletin SC183_DP for 2020 Kia Telluride.

Bulletin number
SC183_DP
Component
Seats
Summary
VOLUNTARY SERVICE CAMPAIGN (SC183) - DEALER PRINCIPAL MEMO - Kia Motors America (KMA) has identified a typographical error regarding the maximum tongue weight towing specification in the 2020 MY Telluride Owner's Manual. The owner's manual incorrectly identifies that the maximum tongue weight when towing a trailer is 351 lbs. However, the correct maximum tongue weight is 500 lbs. In addition, Kia has found that some manuals may be missing a warning pertaining to the adjustment of the 2nd row seat with the walk-in switch or strap while the vehicle is moving or when the seat is occupied.

Owners of these vehicles have filed 13 complaints in the seats category.

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