2ND row seat easy entry cable inspection and repair (SA406)

Bulletin number

TSB_BOD196_R1

Component

Seats

Summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2ND ROW SEAT EASY ENTRY CABLE INSPECTION AND REPAIR (SA406) - This bulletin has been revised to include additional information. This bulletin provides information on how to inspect and repair the 2nd row easy entry cable on some 2020MY Telluride (ON) equipped with captain chairs or bench seat option, produced between June 03, 2019 through July 31, 2019, which may exhibit normal seat folding, but no forward sliding operation when pressing the easy entry button due to the seat release cable not properly secured to the retaining bracket. To repair this concern, follow the procedure outlined in this bulletin.

Owners of these vehicles have filed 13 complaints in the seats category.