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January 10, 2020 Service bulletin

Thumping/rattling noise from engine compartment

Mazda technical service bulletin SA-005-20 for 2017-2018 Mazda CX-5.

Bulletin number
SA-005-20
Component
Equipment
Summary
THUMPING/RATTLING NOISE FROM ENGINE COMPARTMENT: Some customers may complain about an unusual thumping/rattling noise coming from the engine compartment. The noise is most pronounced under the following conditions:  Engine at idle  Transmission in drive  Foot on the brake pedal  A/C OFF  Audio OFF The noise may be caused by loose fitting heater hoses vibrating the heater hose bracket protector.

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